If you are good at speaking and have an excellent typing speed, why don’t you join a BPO company? Ah! I got you; it’s maybe because BPO does not offer work-from-home opportunities. Well, you are wrong; many popular companies offer remote BPO jobs that pay well with easy-to-handle responsibilities. However, some must-have skills required are strong communication, problem-solving, and customer service skills. Remote work gives you better time management and a customized workspace. What else do you want? If you have been looking for some data entry, customer service, or online typing jobs, we have covered everything in the blog below. But first, learn what BPO jobs are and their importance.
What are Business process outsourcing (BPO) Jobs?
Business process outsourcing, or BPO jobs, is the type of job in which outsourcing companies provide outsourcing services to businesses. The jobs surround customer services, accounting, and human resources. Furthermore, these jobs are mainly beneficial for employees who are interested in working in multiple industries. Many BPO companies give work-from-home opportunities. With the support of business process outsourcing companies, businesses can focus on the core activities rather than outsourcing tasks, such as customer-related services, back-office operations, and more.
8 Best Remote BPO Jobs to Apply
The eight most in-demand remote BPO jobs worldwide that all level job seekers are applicable. Whether you have experience or not, these are the remote opportunities for you.
1. HR Coordinator
HR, or the human resources coordinator, is responsible for keeping the employee’s track record, performing tasks for the organization’s growth, and more. They are also responsible for hiring candidates, maintaining personnel-related data (payroll, leaves, turnover rates, and more), handling internal and external inquiries, scheduling meetings, and so on. It is one of the best work-from-home BPO jobs, where the HR has to work with management.
Skills
- Knowledge of MS Office
- Work with ATS software
- Time management
- Prior experience as an HR coordinator
- Handle data and manage employee
Average Salary: In India, the average salary of an experienced HR is approximately ₹4,00,000 per year.
2. Customer Support Associate
The customer support associate is responsible for providing excellent customer service through calls and emails. They are mainly hired to give solutions to customer queries by maintaining positive customer relationships with organizations. Furthermore, they have to focus on the customer’s concern, resolve it, and promote the product and services according to their needs. It is a popular online typing job if you have a good typing speed. The customer support associate should participate in training opportunities held by organizations.
Skills
- Strong written and verbal English
- Handle customer’s needs and provide solutions
- Multitasking
- Strong attention to the details
- Excellent typing skills (30 wpm)
Average Salary: The average salary of a customer support associate is estimated at Rs. 2 lakhs to 4 lakhs per year.
3. Customer Care Executive
Customer care executive is a position in BPO, where the employee is responsible for promoting the product and services to the customer. Furthermore, they also manage high volumes of inbound queries, troubleshoot issues, handle customer issues, and more. To become a customer care executive, one should have expert knowledge related to customer care. The executive has to process new orders and manage cancellations, refunds, payments, etc.
Skills
- Active listening
- Strong communication
- Problem-solving ability
- Troubleshooting expertise
- Product and Industry Knowledge
Average Salary: According to Glassdoor, in India, the average salary of a customer care executive is about Rs. 2.5 – 3.5 lakhs per year.
4. Telecaller Executive
A telecaller executive is an important person who maintains communication between an organization and the customer. They are responsible for making outbound and handling inbound calls, giving information to clients (product, price, promotion, coupons, etc.), attaining targets, and more. Additionally, they have to collaborate with other teams to resolve customers’ problems and share best practices. Furthermore, they should have good typing speed to maintain data entry reports.
Skills
- Excellent verbal communication
- Interpersonal skills
- Basic computer knowledge for maintaining reports
- Patience while handling customers’ queries
- Good listening skills
Average salary: The average salary of a tele-caller executive is between Rs. 1 L/yr and 3.8 L/yr
5. Sales Trainer
A sales trainer is a position in BPO that is responsible for understanding the client’s needs and giving a suitable solution. They also hire and onboard new sales trainees and conduct sessions to process sales, develop plans, and provide resources. Moreover, they enhance the convincing skills of trainees. To improve sales, they contact other sales trainers and sales managers. Overall, they are responsible for managing and monitoring the sales team and identifying training needs.
Skills
- Excellent communication
- Sales expertise
- Interpersonal skills
- Analytical skills
- Presentation skills
Average salary: The average salary of a sales trainer is approximately Rs. 5,40,328 per year.
6. Data Collector
Data Collector is among the most popular positions in remote BPO jobs. They are responsible for researching and collecting information to help the organization. It is a popular online typing job where the collector uses qualitative and quantitative methods to gather information about any specific topic. Moreover, the data collector should have basic knowledge of SQL, a programming language. They design and conduct several surveys, interviews, and observations that validate information in the data set. In India, there is a high demand for the position.
Skills
- Data Analysis
- Microsoft Office
- Research
- SPSS
- Qualitative Research
- Quantitative Research
- Academic Writing
- Social Media
Average Salary: According to Glassdoor reports, the salary of a data collector is approximately Rs. 2,07,061 per year.
7. Data Entry Operator
Data entry operator is the position in the data entry jobs. They are responsible for entering all the data into different computer databases. It is one of the best online typing jobs from home that can be easily done by those who possess skills. Moreover, data entry operators maintain customer and account data for future use. They also review data and fix errors to ensure smooth productivity.
Skills
- Experience with MS Office
- Organization skills
- Experience in using equipment, such as fax machines and scanner
- Excellent typing speed with accuracy above 93%
- Knowledge of grammar
Average Salary: The average salary of a fresher data entry operator is about Rs. 1.8 lakh per annum.
8. Quality Assurance Analyst
A quality assurance analyst is a role in BPO, responsible for ensuring service quality, communication effectiveness, and client problem-solving. Moreover, they have to conduct many activities, including quality planning, quality control, and quality improvement of the products and services. It is a popular remote BPO job that can be done from anywhere. They also monitor calls and trends, competitor call center analysis, and more.
Skills
- Attention to detail
- Communication skills
- Problem-Solving abilities
- Technical proficiency
- Better writing skills
- Ability to work as a team
Average Salary: The average salary of a Quality assurance analyst is about Rs. 5,30,000 per year.
Bottom Line
Business process outsourcing is a field where a business hires external service providers to handle non-core functions. So, the business’s main focus should be on the core process. To maintain the non-core functions, many companies, such as Accenture, Concentrics, Cognizant, and other products, offer BPO services. So, BPO companies hire a team of people, such as data entry operators, QA analysts, tele-caller executives, and more for BPO jobs. The best part about the companies is that they offer online typing jobs for people who have good typing speed. They also give CRM positions if you have good speaking skills.
Frequently Asked Questions (FAQs)
Ques: What is BPO’s highest salary?
Ans: BPO’s highest salary for freshers is between Rs 1.8 lakhs and 2 lakhs.
Ques: Which company is best in BPO?
Ans: In India, the best BPO company is SquadStack, followed by Genpact, Infosys BPO, TCS BPO, Tech Mahindra, and Aegis Ltd.
Ques: Does BPO have career growth?
Ans: Yes, BPOs have career growth as the companies offer unique opportunities that can be helpful for career and skill development.
Also Read: Top 10 BPO Companies Helpful for Business Productivity in 2025